Service and Installation during COVID-19

Please be assured The Fireplace Shop Ltd. and staff follow government recommended COVID-19 safety practices including social distancing and use of Personal Protective Equipment (PPE).

During site visits (e.g. inspections, fireplace maintenance, new unit installs) our technicians require exclusive access to your home.  Any persons other than the technician and home owner should not remain on site for the duration of the service call. 


All persons on site must wear face masks covering the nose and mouth at all times for the duration of the appointment, and where possible, avoid remaining in rooms or work areas in which our technicians are working.  Where possible, please follow recommended social distancing practices of 6 feet or more.

We thank you for your continued patronage, and appreciate your patience through these difficult times.

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Site visits with our licensed gas technicians are necessary for accurate quoting, and making recommendations. We also offer site visits for mantel and related installation, custom fireplace  doors, screens and grates.


Installation of new fireplace systems, mantels, custom glass doors, mesh curtains, or custom stone work purchased with us.


We recommend that our clients book annual maintenance for their gas fireplaces and gas log sets to help prolong the life of your investment and reduce the chance of larger issues arising.

Get your fireplace serviced before the colder weather starts, avoid the rush!