Service and Installation during COVID-19
Please be assured The Fireplace Shop Ltd. and staff follow government recommended COVID-19 safety practices including social distancing and use of Personal Protective Equipment (PPE).
During site visits (e.g. inspections, fireplace maintenance, new unit installs) our technicians require exclusive access to your home. Any persons other than the technician and home owner should not remain on site for the duration of the service call.
All persons on site must wear face masks covering the nose and mouth at all times for the duration of the appointment, and where possible, avoid remaining in rooms or work areas in which our technicians are working. Where possible, please follow recommended social distancing practices of 6 feet or more.
We thank you for your continued patronage, and appreciate your patience through these difficult times.